Garth Jordan is the CEO of the American Animal Hospital Association.  Over the past 15 years he has served in executive roles at professional associations, including three different C-level roles: Chief Operating Officer, Chief Financial Officer and Chief Strategy Officer.  This purposefully-designed diversity of experience has given Garth the opportunity to: lead diverse teams through strategic planning and successful execution; build businesses with customer-focused value propositions; and develop a well-rounded business and cultural acumen geared toward achieving an organization’s goals through high-performing teams.

Garth’s recent accomplishments include using Design Thinking to design and execute (a) AAHA’s Strategic Plan, resulting in significant membership/revenue growth and (b) a complete digital transformation of the Healthcare Financial Management Association’s business model – helping the organization grow from ~30,000 to over 90,000 members. 

Ultimately, for Garth, every day presents a new opportunity to: discover new connections, people and empathy-based ways of thinking; design new ideas that push the envelope of continuous improvement; and build and prove value for the customers and staff for whom he works.